Please can we add an additional column, called Qty Returned. In this column the driver needs to write 1, 2 or 0 etc. Sometimes we send a collection note with more than one item on it, but the customer doesn't return all the items. Later down the line when their accounts department says you didn't credit everything we returned, we don't have a leg to stand on, unless the driver has been vigilant in the beginning.
To leave a comment, please authenticate.
